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1.Q: Trading company or manufacturer?
A: Manufacturer being in the field of servo drives and motors for over 25 years.
2.Q: What line of business are you in?
A: Founded in 1992,GUILIN STARS SCIENCE AND TECHNOLOGY CO.,LTD is a Research ,development ,production and sales of high-tech enterprise ,which is professionally engaged in servo drives and motors .Our products are widely used in field of wind power ,hydraulic servo ,oil pumping ,general servo ,hybrid power etc.
3.Q:Why does your company pioneer in servo drive and motor industry?
A: --Based on long-term development ,STARS has built up a full modern management System :comprehensive personal ,production ,quality ,financial ,marketing ,information management system.
--R & D center has strong scientific and technological strength ,and brought together the leading experts and scholars at home and abroad to carry out scientific research.
-- Production base has a first-class production environment and equipment on the international leading technical level. ,in line with production of international pioneering standard .Meanwhile ,it is in possession of professional operating staff to carry out strict finished testing system and improve throughout the entire production quality control .
. --The product uses the latest scientific and technological achievements in the international arena ,actively develops new resources on the basis of the natural ,safe and energy-saving to make our products more market forward-looking;
--In order to improve the quality of the product ,STARS further strengthens exchange and cooperation with scientific research institutions at home and abroad , and pays the most attention to its own R & D capabilities so as to strengthen the brand extension ,integration ,and upgrade.
4.Q: FREE of worry about after-sale technical support.
A: We believe our company makes the most excellent servo products in this field .Through the
professional testing and careful packaging, we will let your ordered products well received .Meanwhile we still provide a 1 year of quality warranty and professional and prompt response to your assembling or technical question .You will have the feedback within 24 hours.
5.Q: What kind of certificate do you obtain?
A: ISO9001,CE,and German TUC's certificate ,UL.
6.Q:What is the order procedure?
A:-Before sale: before placing an order ,you are advised to get in touch with our sales representatives and tell him/her your requirements in details ,so we can get fully your demand and recommend a type of suitable product for you.
-Production: When your requirements details are confirmed, then it comes to sales contract ,PI,Confirmation ,payment .We will arrange production within 3 days when the advancement is Confirmed .Or if we have stock or finished product ,we dispatch them within 2 days.
-After sale :when you receive the product and have problem in assembling or using ,we will designate technical stuff to assist you.
7.Q: Your payment terms?
A: T/T:30% advance payment and 70% balance payment before shipment.
L/C.
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